How We Use AI

Appollan is a human service. We use AI for a few specific tasks where it saves time or catches mistakes, and we put checks around each one so it can't add anything to your applications that you didn't tell us. When no AI service is available, everything still works, using rules and your own words.

• Checking materials against a job: before an application is submitted, your resume and cover letter are compared with the job's requirements. Rule-based checks always run; where enabled, an AI review adds an assessment of each requirement, quoting your document word for word. Every quote is verified against the document, and the score is calculated by our own code, not by the AI.
• Reading your CV during setup, if you choose: the AI suggests your career profile from your CV. You check and correct every field, and nothing is saved until you save it.
• Rewording on the AI plan: the AI rewrites descriptions you have written to suit a job. Any line that adds a number, tool, company, seniority or claim that isn't in your original is replaced with your own wording.
• The website assistant: answers questions about Appollan using only the content of our own website.

We remove your name, email address and phone number before sending document text to an AI service. We use OpenAI and Anthropic through their business APIs, under terms where they don't use the data to train their models.

• Deciding where to apply. On specialist plans your specialist decides, or you do in approval mode. Job matching uses transparent scoring rules, not AI.
• Inventing experience, skills, credentials or results.
• Taking assessments, writing answers to tests, or doing interviews.
• Answering questions about work authorization, sponsorship, salary or demographics.
• Writing to employers on your behalf.

On specialist plans, a person reviews your materials before every submission. On the AI plan, you review the prepared materials and decide whether to submit them. AI can make mistakes, so if something looks wrong, tell us and we'll fix it.

Ask your specialist, or email privacy@appollan.com. More detail is in section 4 of the Privacy Policy.